Frequently asked questions about reservations and travel
Reservation and payment
Advance payment confirms the reservation and secures your seat for the chosen trip. This way, you have clear confirmation that the reservation is registered and that everything is ready for departure.
Payment is made online at the time of reservation, by bank card or bank transfer.
Bookings are made online, on the website. If you have difficulties with the online booking system, you can contact us for assistance.
Yes, you can add multiple passengers to a single reservation. Each passenger will be registered separately with their details.
Yes, the fiscal invoice is available on request. Mention this in the observations field when booking or write to us by email after payment is completed.
Bank card (Visa, Mastercard) and bank transfer.
Yes, return tickets are available at reduced prices compared to two separate tickets. Check the price on your route page or in the booking application.
Ticket and confirmation
Immediately after payment, you receive by email an electronic ticket with QR code and a travel voucher with all reservation details (date, time, boarding point, destination).
24 hours before departure, you automatically receive an SMS containing: the driver’s contact details, the vehicle’s registration number and confirmation of the exact boarding point. This SMS is sent automatically – you don’t need to call for confirmation.
No, the electronic ticket on your phone (QR code) is sufficient. If you prefer, you can print the ticket, but it is not mandatory.
Yes, the driver checks the QR code on the ticket at the time of boarding.
The travel voucher confirms the reservation and includes all important information about the trip: date, time, route and boarding point.
Schedules and routes
We operate daily trips on the main route Dej – Gherla – Cluj-Napoca – Huedin – Aleșd – Oradea – Budapest and return.
There are several trips per day (morning and evening), with minor seasonal variations. Check the exact schedule on each route page.
The schedule is generally stable. There may be minor adjustments during holiday periods – you will be informed by SMS if there are changes to your booked trips.
We operate at fixed stops displayed on the website. We do our best to meet passengers’ needs, but we don’t promote improvised stops to avoid creating expectations we cannot guarantee.
Yes, all trips to Budapest stop at Ferenc Liszt Airport. Mention your flight number in the observations field when booking to be informed in case of schedule adjustments.
Yes, Népliget is the second destination in Budapest, after the airport.
Luggage
Each ticket includes one hold luggage and one hand luggage.
- Dangerous or flammable substances
- Weapons or unpacked sharp objects
- Tobacco or alcohol products in commercial quantities
- Drugs or illegal substances
- Products with strong odour that may disturb other passengers
On board
Yes, all vehicles have air conditioning. We recommend a light jacket if you are sensitive to low temperatures.
Yes, there is a technical stop of 15-20 minutes at approximately halfway, where you can buy coffee, snacks and access the toilet.
No, smoking is strictly prohibited in all our vehicles.
No, consumption of alcoholic beverages is prohibited on board.
If you need more space for comfort, we recommend choosing two seats or a transport option with extra space.
documents
- Valid identity card (for Romanian and EU citizens) or passport
- Electronic ticket (QR code on phone or printed)
Persons under 14 years of age are not accepted for transport without an escort. Children under 14 years will be accompanied by a person at least 18 years old.
From 1 January 2025, Romania is part of the Schengen area, so there are no longer mandatory border checks between Romania and Hungary. However, the minibus may occasionally be stopped for random checks. For this reason, you must have your identity document or passport at hand throughout the journey. In case of a check, remain in the vehicle and follow the driver’s instructions.
No. The identity document must be valid on the date of travel. We do not assume responsibility if you are refused entry to Hungary due to expired or missing documents.
Cancellation and changes
The reservation can be cancelled at least 24 hours before departure. In this case, the amount paid is refunded according to the cancellation conditions. After this deadline, the reservation can no longer be cancelled or modified.
Please contact us for details.
If you want to change the date, time or direction of the trip, please contact us at least 48 hours before departure.
Call the driver immediately (the number is in the SMS received 24 hours in advance). The minibus can wait a maximum of 5 minutes. If you miss the minibus, we can offer you a seat on the next available trip, subject to availability.
In case of force majeure (extreme weather conditions, serious technical problems) you will be informed immediately. You are entitled to a full refund.
If a technical problem occurs, we intervene as quickly as possible with an alternative solution so that the journey can continue safely.
General information
Booking can be made at any time until the moment of departure, but we recommend booking at least 24-48 hours in advance to ensure there are seats available.
Yes. We have operated legally in Romania and Hungary for over 20 years, based on authorisations issued by the competent authorities in both countries.
Yes, the complete terms and conditions are available on the website before completing the reservation. Please read them carefully – they contain important information about your rights and obligations as a passenger.
Yes, we offer parcel transport on our daily routes. See the services page for details or contact us directly.
Yes, we offer minibuses from 8+1 to 22+1+1 seats (and larger on request), always with a professional driver included. Request a quote on the services page or through the contact form.
You immediately receive a confirmation email with the electronic ticket and travel voucher. If you haven’t received the email within 15 minutes, check the spam folder or contact us.
0744-476-297